Ryan Smith's Resume (Last updated April 29th 2009)

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RYAN SMITH

Charlotte, NC 28210 - United States

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OBJECTIVE 

Management major with background in customer service, seeking career with advancement opportunities in the Information Technology industry.

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SKILLS 

  • Skilled and energetic team player with extensive experience in sales, marketing, and customer service roles
  • Detailed, cost-oriented problem-solver, able to integrate creative solutions across multiple functions
  • Self-starter with excellent interpersonal communication skills
  • Exceptional computer skills (See Certifications Section)

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EDUCATION 

Northwood University, Midland, MI, September 1995 - May 1999

BBA in Marketing/Management, 2.9 Grade Point Average

 

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CERTIFICATIONS 

CompTIA A+
CompTIA Network+

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TRAINING 

  • Operating Systems: DOS, Microsoft Windows (3.11, 9x, Me, 2000, 2000 Server, Server 2003, XP, Vista)
  • Software Applications: Microsoft Office (2000, 2003, 2007)
  • Networking: LAN/WAN, TCP/IP, VPN
  • Languages: HTML

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WORK EXPERIENCE 

I.T.S. Consulting, Rhodes, MI

February 2007 - May 2009

Assistant
  • Record Keeping
  • Served Delinquent Property Tax Notices
  • Surveillance Assistance

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Fastenal, Mt. Pleasant, MI

September 2005 - November 2006

Sales
  • Routinely and successfully engaged in internal and external sales activities
  • Performed daily shipping and receiving functions associated with organizational products
  • Coordinated and assisted in product service and delivery
  • Engaged in the purchasing and sourcing of products
  • Ensured accurate inventory records
  • Computer data entry using a specialized industry designed system
  • Accounted for the largest customer sales growth during sales tenure

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Soaring Eagle Casino, Mt. Pleasant, MI

May 2003 - June 2005

Finance Pit Clerk
  • Computer data entry using specialized industry designed system
  • Achieved best review among all Pit Clerks for 2004

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Lowe's, Midland, MI

February 2002 - August 2002

Customer Service Associate
  • Performed daily shipping and receiving functions associated with organizational products
  • Ensured accurate inventory records
  • Cashier
  • Team recognized for Most Improvement to a Major Department in the Store

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Little Caesars, Midland, MI

November 2000 - January 2002

Delivery Driver
  • Delivered product in a prompt, timely manner
  • Took and prepared orders according to customer specification

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Little Caesars, Midland, MI

April 1998 - December 1998

Delivery Driver
  • Delivered product in a prompt, timely manner
  • Took and prepared orders according to customer specification

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CPI Engineering, Midland, MI

October 1995 - August 1997

Production Worker
  • Shipping and Receiving
  • Product Filling
  • Inventory Control

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AWARDS AND HONORS 

Dean's List for 3 consecutive years.

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